Last Updated: 5 November 2026
1. Introduction
Welcome to Euro Evento. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Euro Evento collects, uses, stores, processes and protects your personal information when you visit our website, https://euroevento.com, contact our team, submit an enquiry or use our event concierge and travel planning services.
By using our website or services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
We may collect different types of personal information depending on how you interact with our website and services.
Personal Information
When you contact us or request assistance, we may collect:
- Full name
- Email address
- Telephone number
- Country of residence
- Travel preferences and requirements
- Event interests and preferred destinations
- Information provided through enquiry forms or correspondence
Travel and Booking Information
When you request event concierge or travel planning assistance, we may collect information necessary to organise your arrangements, including:
- Preferred travel dates and destinations
- Accommodation preferences
- Event and ticket preferences
- Number of travellers
- Special requests relating to your trip
- Booking and reservation details
We only request information that is reasonably necessary to provide the requested services.
Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages visited and time spent on our website
- Referring website addresses
- General website usage and interaction data
This information helps us understand how visitors use our website and improve its performance.
3. How We Use Your Information
Euro Evento may use your personal information for the following purposes:
- Responding to enquiries and customer requests.
- Providing personalised event concierge and travel planning services.
- Helping organise event tickets, accommodation and travel arrangements.
- Communicating important information about requested services.
- Coordinating with hotels, event organisers, transport providers and other relevant service providers when necessary.
- Improving our website, services and customer experience.
- Maintaining website security and preventing fraudulent activity.
- Meeting applicable legal and regulatory obligations.
- Sending marketing communications where we have the appropriate permission or another lawful basis.
We do not use your personal information for purposes that are incompatible with the reasons for which it was collected.
4. Legal Basis for Processing
Where applicable under the General Data Protection Regulation (GDPR) and UK GDPR, we process personal information using one or more of the following legal bases:
Consent: Where you have given permission for us to use your information for a specific purpose, such as receiving marketing communications or accepting non-essential cookies.
Contractual Necessity: Where processing is necessary to respond to your service request, prepare arrangements or fulfil an agreement with you.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving our services, maintaining website security and managing customer relationships, provided these interests do not override your rights.
Legal Obligations: Where we need to process information to comply with applicable laws and regulations.
5. Sharing Your Personal Information
Euro Evento does not sell or rent your personal information to third parties.
However, we may share relevant information with trusted third parties when necessary to provide our services or operate our website.
These may include:
- Hotels and accommodation providers.
- Event organisers and ticketing providers.
- Transport and transfer companies.
- Travel service providers.
- Website hosting and technical service providers.
- Website analytics and performance services.
- Payment service providers, where applicable.
- Professional advisers and legal authorities where required by law.
We only share information that is reasonably necessary for the relevant purpose.
Third-party service providers may process your information under their own privacy policies and applicable data protection obligations.
6. International Data Transfers
As our services may involve European destinations and international travel arrangements, your personal information may need to be shared with service providers located in countries outside your country of residence.
Where personal information is transferred internationally, we take appropriate steps to ensure that such transfers comply with applicable data protection laws.
Where required, we rely on appropriate safeguards, such as adequacy decisions or approved contractual protection mechanisms.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance your browsing experience.
Cookies may be used for the following purposes:
Essential Cookies: Necessary for basic website functionality, security and navigation.
Analytics Cookies: Help us understand how visitors interact with our website and identify opportunities for improvement.
Functional Cookies: Remember certain preferences and settings to improve your browsing experience.
Marketing Cookies: Where implemented and permitted, help measure advertising performance and deliver relevant marketing content.
You can manage your cookie preferences through the cookie consent settings available on our website, where provided.
You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Non-essential cookies will only be activated where the required consent has been obtained.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
The retention period may depend on:
- The nature of the information collected.
- The services requested or provided.
- The duration of our customer relationship.
- Applicable legal, accounting and regulatory requirements.
- The need to resolve disputes or enforce agreements.
When personal information is no longer required, we will take appropriate steps to delete it or securely anonymise it.
9. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, access controls, appropriate security procedures and other safeguards.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request correction of inaccurate or incomplete information.
- Erasure: Request deletion of your personal information in certain circumstances.
- Restriction: Request that we restrict the processing of your information.
- Data Portability: Request your information in a commonly used, machine-readable format where applicable.
- Object: Object to certain types of personal information processing.
- Withdraw Consent: Withdraw previously given consent at any time, where processing is based on consent.
- Complain: Lodge a complaint with the relevant data protection authority.
To exercise your privacy rights, contact us at:
Email: support@euroevento.com
We may need to verify your identity before processing certain requests. We will respond within the time limits required by applicable data protection laws.
11. Third-Party Websites and Services
Our website may contain links to external websites, including event organisers, ticketing platforms, hotels, travel providers and other service websites.
When you visit an external website, its own privacy policy and terms of service will apply.
Euro Evento does not control the privacy practices, content or security of third-party websites. We encourage visitors to review the relevant privacy policies before providing personal information to those services.
12. Children’s Privacy
Our website and services are not specifically directed at children under the age of 16.
We do not knowingly collect personal information directly from children without appropriate authorisation where required by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
13. Marketing Communications
We may send updates, information about events, travel opportunities, special offers and other relevant communications where we have obtained the required consent or have another lawful basis.
You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication or contacting us directly at support@euroevento.com.
Unsubscribing from marketing communications will not prevent us from sending essential messages relating to services or enquiries you have requested.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable legal requirements.
Any updates will be published on this page, together with the revised Last Updated date.
We encourage visitors to review this page periodically to remain informed about how their personal information is handled.
15. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Euro Evento
Website: https://euroevento.com
Email: support@euroevento.com
We aim to handle all privacy-related enquiries professionally and in accordance with applicable data protection laws.